Welcome bot
The first few minutes in a group shape how a new member experiences it. The welcome bot does one job: send the right welcome and group rules at the right time, with important links where the new member will see them.
What it solves
- New members get no introduction and have to guess the rules.
- Welcomes are sent manually and vary each time.
- Important documents and entry points are missed.
Core capabilities
Automatic welcome
Send a welcome message and @mention the new member when they join.
Group rules
Put rules, key links and notes in the same welcome message.
Per-group copy
Different groups can use different copy and rules.
Focused and independent
Handles the welcome moment without coupling to other group assistant rules.
How to connect
- Create a Lark custom app and enable the bot capability.
- Add the required permissions, publish the app and get admin approval.
- @mention the bot in the target group and run a real conversation.
This page does not show the internal console. Configuration details and permissions are provided during onboarding, or contact sales to learn more.
Who it is for
- HR and admin
- Customer group operations
- Community managers
FAQ
How is this different from the welcome feature in the group assistant?
The assistant includes welcomes as one capability. This bot focuses only on the welcome moment, with a lighter configuration and a clear boundary.
Can it apply to specific groups only?
Yes. Enable it per group and configure the copy for each one.
Related capabilities and solutions
Bring this capability into your Lark groups
Tell us about your team and use case. We will recommend SaaS or self-hosted deployment.