Anonymous feedback bot

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Many real problems are not invisible. They are simply hard to raise with your name attached. The anonymous feedback bot provides a low-friction entry point for questions and suggestions, with results presented in aggregate.

What it solves

• Employees worry about the pressure of asking with their name attached.
• Feedback channels are scattered and collection is inconsistent.
• Submitted issues are not summarized or followed up.

Core capabilities

Anonymous submissions

Do not display submitter identity, lowering the barrier to speak up.

Recurring collection

Run collection on a cadence to build an ongoing feedback channel.

Topic summaries

Group questions and suggestions by topic for owners to review.

Pairs with surveys

Best for open-ended input. Use the employee survey bot for structured satisfaction questions.

How to connect

1. Create a Lark custom app and enable the bot capability.
2. Add the required permissions, publish the app and get admin approval.
3. @mention the bot in the target group and run a real conversation.

This page does not show the internal console. Configuration details and permissions are provided during onboarding, or contact sales to learn more.

Who it is for

• HR and organization development
• Leadership
• Internal communications

FAQ

Is it fully anonymous?

Submitter identity is not shown in results. Data retention and access control depend on your deployment and internal policy.

Can we focus on a specific topic?

Yes. Collection can be scoped to a topic.

Related capabilities and solutions

Employee survey botRun surveys in Lark with anonymous responses and segmented results.View capability →Requirement collection botTurn group requests into one trackable list.View capability →Weekly meeting assistantCollect the agenda before, keep decisions and actions after.View capability →Team workflow automationMake meetings, standups, requests, feedback and surveys repeatable inside Lark.View solution →

Bring this capability into your Lark groups

Tell us about your team and use case. We will recommend SaaS or self-hosted deployment.

Contact sales